Reference

The firplay App on Your Phone

firplay opens in your phone's browser, so the lobby, wallet and betslip sit behind the same link you already use on desktop — nothing to fetch first. Sign in with the mobile number on your account and we drop you back where you stopped.

Mobile browser accessOne account across phone and desktopAvailability check on this pagebKash, Nagad, Rocket in the walletFingerprint unlock on supported handsets
firplay The firplay App on Your Phone
DEVICE CHECK

Device and Browser Checklist

Most access problems come down to an old browser or a weak stream, not the handset itself. Run through the five points below before you message support — you'll usually solve it in a minute. Nothing here needs a file, a permission or a storage figure; it's all about the page loading cleanly and your account matching your wallet.

01

Browser access

Any current Chrome, Safari, Firefox or Edge build loads the lobby. Older browsers on budget handsets tend to drop the live dealer tables first, so update before you sign in.

02

Screen layout

The wallet, betslip and game tiles resize from small 5-inch screens up to tablets. Landscape gives live tables more room; portrait suits slots and the sportsbook.

03

Account requirements

One account covers phone and desktop. You need a mobile number that receives codes, your name as it appears on your wallet, and a verified bKash, Nagad or Rocket number.

04

Connection and data

Slots hold up on a weak signal; live dealer tables need a steadier stream. If a table stutters halfway, switch from mobile data to Wi-Fi and reload the page once.

05

Checking supported devices

Not sure your handset copes? Open one slot and one live table, then message support with the model name if either fails and we'll tell you what we can see.

APP FEATURE SET

Sign-In Speed and Night Mode

Speed matters most when you have a couple of minutes free, so we shaped four settings around that. Each one you can switch on or off from your account, and each one behaves the same whether you arrive on Android or iOS. Try them in the order below — the first saves the most time on repeat visits.

Fingerprint sign-in On handsets with a working fingerprint sensor you can skip the password. Enter your mobile number once, approve the prompt, and the lobby opens. If the sensor reads badly, your PIN still gets you in.
Match alerts Switch on notifications and we ping you when a cricket market opens or a line you were watching shifts. You choose which sports send alerts, and everything stays off until you ask for it.
Dark mode The dark theme cuts glare on a night screen and draws less power on OLED panels, which helps when you're checking a score late. It follows your phone setting or you can lock it on.
Offline lobby preview Open the shell without data and your recent games, last wallet balance and pending betslip stay readable on screen. Anything that needs the network waits quietly until your signal returns.
firplay Mobile Access in Three Steps

Mobile Access in Three Steps

Why keep it in the browser? Because updates land the moment we ship them, and you never chase a file that's gone stale. The path below is what we walk you through on a support chat, and it works the same on Android and iOS. Where a separate app build is offered for your region, we flag it on this page and

inside your account area. Otherwise the browser is the full product — wallet, betslip and live tables included. Whether you can use the service at all still depends on local law and eligible regions.

  • Open the link you already use — Type the same address you use on desktop, or tap your bookmark. The mobile layout loads on its own, so there's no second URL to remember or keep track of.
  • Check your browser build — A current Chrome, Safari or Firefox build handles the lobby, live tables and the wallet. If a screen looks cramped or a table stalls, update the browser before you try anything else.
  • Sign in with your mobile number — Enter the number registered on your account, take the one-time code, then switch on fingerprint unlock if your handset offers it. That same login works on desktop too.
  • Add a home screen shortcut — Use your browser's add-to-home-screen option so the lobby sits beside your other icons. It opens the same session you already have — there is nothing extra to install.
firplay What the App Adds to Your Day

What the App Adds to Your Day

The mobile layer we support is small on purpose: it removes the steps between picking up your phone and putting a bet or a spin on. Turn on notifications and your betslip tells you when a cricket market you follow moves, so you aren't sitting on the page all evening. Fingerprint sign-in replaces the password on handsets that support it — your

mobile number and PIN still work everywhere. Quick deposit keeps bKash, Nagad and Rocket one tap from the wallet, and Crash Betboost or Football Winners Club load inside the same frame as the lobby.

  • Betslip alerts on cricket markets
  • One-tap wallet with bKash, Nagad, Rocket
  • Fingerprint unlock on supported phones

Questions About Mobile Access

These are the ones that land in our support chat most often, answered the way we'd answer you there. If yours isn't here, message us with your handset model and browser name and we'll work through it with you.

We don't publish a download file on this page. Access runs through your phone's browser, and where a separate build is offered for your region we say so here and in your account area.

No. Open the site in your browser and sign in with the mobile number on your account. The lobby, wallet and betslip all work there, and your desktop session stays as you left it.

Slots and the sportsbook are light; live dealer tables stream video and use noticeably more. On a limited pack, stay with slots or move to Wi-Fi before you open a live table.

Yes. Pick bKash in the wallet, send to the number shown, then confirm with your PIN. Nagad and Rocket follow the same path, and the balance moves once the transfer reaches us.

Usually a damp or worn sensor, or a handset that cleared the saved print after a software update. Re-register the fingerprint in your phone settings, then switch it back on from account security.

A betslip confirmed before the drop stays confirmed — check the history tab once you're back. Anything unconfirmed never reached us, so place it again after the page reloads.
Reference

firplay App

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.