Reference

Register Once, Come Back in Seconds

Opening a firplay account takes a mobile number, a password you choose and the one-time code we send to that number.

Mobile number sign-upOTP verificationbKash, Nagad, RocketOne account, every deviceSaved login on return
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firplay Register Once, Come Back in Seconds
ACCOUNT HELP

Where to Get Sign-In Help

If the SMS code never arrives, check the number you typed first — a single wrong digit is the usual cause. Then look at whether your phone has signal or the message is sitting in a spam folder. If you are locked out after several wrong passwords, our support team can reset the login once you confirm the registered number and the wallet you used. Tell us the last deposit method and the approximate amount and the check moves quicker.

Live chat Open live chat from the login screen if the OTP does not arrive; the team can check whether the code was sent and to which number.
Wallet verification help Send us the bKash, Nagad or Rocket confirmation message and we trace the deposit against your registered mobile number.
Password and code reset Locked out? Support verifies the account holder and issues a fresh SMS code so you can set a new password.
WALLET TOP-UP

Fund the Account With bKash, Nagad or Rocket

Your firplay wallet sits inside the account, and you fill it from the mobile wallet already on your phone. Choose the method on the cashier screen, copy the number we display, send the amount from your own bKash, Nagad or Rocket app, then confirm with your wallet PIN. The transfer reference is what links the money to your account, so keep the confirmation SMS until the balance updates. Upay and bank transfer are there for players who prefer them. Nothing is charged twice and no card details are stored anywhere on the site.

bKash Pick bKash at the cashier, send to the number shown, confirm with your PIN and the amount lands in your firplay wallet.
Nagad Nagad transfers work the same way from your own app, and the reference number ties the payment to your registered mobile.
Rocket Rocket users send from their wallet app and keep the confirmation message until the account balance refreshes.
Upay Upay and bank transfer are listed for players who do not use the three main wallets, with the same reference-matching step.
ACCOUNT SAFETY

How We Protect Your Login

Passwords are stored hashed, traffic between your phone and our servers runs over SSL, and every session is tied to a device we have seen before. Your name and wallet details are used for identity verification, not sold on. We also keep the account under your control: you can change the password, review the devices signed in, and close the account when you want to stop. Local law and eligible regions decide who can hold an account, so availability is not the same everywhere.

SSL encryption

Traffic between your handset and our servers is encrypted, so the password and OTP you type are not readable on the network.

Identity checks

Registered name, mobile number and wallet ownership are matched before a withdrawal clears, which protects the balance from third-party claims.

Device sessions

Each session is tied to a recognised device, and a new handset needs a fresh SMS code before the account opens.

Your data, your call

Wallet details stay inside your account for verification only; you can change the password or close the account whenever you choose.

What the Registration Form Asks You

The register form is short on purpose. Type your mobile number in the country format, pick a password with letters and at least one number, and tap to receive the six-digit code by SMS. Enter that code and the account is live. From there we ask you to confirm your name as it appears on

your bKash or Nagad account, because the wallet you deposit from has to match the account you play on. That matching step is what lets a withdrawal clear without a back-and-forth later. If you sign in from a new handset we send a fresh code before the session opens, and any password reset also runs

through the same SMS channel rather than email, since most of our Bangladesh players keep the number active. Nothing on the form asks for card details.

  • Number and OTP Your mobile number is the account ID. We send a six-digit code by SMS, you type it in, and the session opens on that device only.
  • Name matching The name you register has to match the bKash, Nagad or Rocket wallet you deposit from, so withdrawals verify without extra paperwork.
  • Device recognition Signing in on a new phone or browser triggers another SMS code before access is granted, which blocks anyone holding only your password.
  • Lobby after sign-in The account lands you straight in the lobby with slots, live tables and the cricket sportsbook in one nav bar, so you are not hunting for tabs.

Account

The register form is short on purpose. Type your mobile number in the country format, pick a password with letters and at least one number, and tap to receive the six-digit code by SMS. Enter that code and the account is live. From there we ask you to confirm your name as it appears on your bKash or Nagad account, because the wallet you deposit from has to match the account you play on. That matching step is what lets a withdrawal clear without a back-and-forth later.

Explore the Lobby

Your details are encrypted for secure account access.

Questions About Registering on firplay

These are the sign-up questions we answer most at the support desk. If yours is not here, live chat from the login screen reaches the same team.

A working Bangladesh mobile number, a password with letters and numbers, and a bKash, Nagad or Rocket wallet in your own name for the first deposit.

Usually a mistyped digit or weak signal. Recheck the number, wait for a retry, then open live chat and we confirm which number the code went to.

Yes. The account is one login across devices. A new browser or handset asks for an SMS code first, then your wallet and lobby are exactly as you left them.

It does. The name on the account must match the bKash, Nagad or Rocket wallet you deposit from, otherwise a withdrawal cannot be verified.

Contact support with the registered number and wallet details. Once we verify you as the account holder, the number on the login can be updated.

Access depends on your local law and eligible regions. If sign-up is not available where you are, the form will not complete.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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